leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾

As a digital advertising business specialising in property, we recognise the significant contribution of the property sector to global carbon emissions. leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ is committed to adapting to, and mitigating contributions to climate change through its operations. Ìý

In FY23, leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ Group announced it is targeting net zero* emissions across scope 1, 2, and 3 by 2050. ÌýÌý

This is in addition to leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s existing near-term 2030 climate targets announced in our 2020

• 42% reduction in Scope 1 and 2 emissions by 2030Ìý
• 25% reduction in Scope 3 emissions by 2030Ìý

In line with our Climate Change Policy, leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ Group has committed to reducing and offsetting our emissions each year and has been certified carbon neutral by the Australian Government’sâ€� since FY20.Ìý

*Aligned with the Science Based Targets Initiative Corporate Net-Zero Standard, emissions will be reduced to a point where fewer than 10% of total emissions are required to be neutralised by 2050 through high quality carbon offsets.Ìý

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Diversity, Equity and Inclusion (DEI) plays a crucial role in shaping the culture of leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ Group and impacts how people feel about their work, teams and leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ as an employer. In FY24, leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ continued to focus on gender diversity while progressing inclusion initiatives related to Aboriginal and Torres Strait Islander peoples and neurodivergence accessibility.

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ Australia’s outlines our commitment to DEI, our objectives and how we will measure progress.

In FY23, leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ submitted its first Reconciliation Action Plan (RAP) in partnership with Reconciliation Australia, a key component of our broader Diversity and Inclusion strategy. Reconciliation Australia formally endorsed leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s RAP in 2024. You can read more about our Reconciliation Action Plan here.

Gender strategy

In FY24, leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s gender strategy for Australia was developed in partnership with gender equality advisors, Equal Workplaces. leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s gender strategy addresses gender equality through four indicators:

� Reporting and policies
� Employee consultation and communication
� Recruitment and career progression
� Retention and development

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ is committed to improving the gender balance in senior roles within our business and shaping inclusive employee experiences. Initiatives to deliver our gender strategy commenced in FY24 and will continue until FY26.

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ annually reports gender pay data for Australia to the Workplace Gender Equality Agency (WGEA) and has consistently reduced our gender pay gap to remain below the industry benchmark. In February 2024, we published our along with our WGEA gender pay gap data.

This is the third year reporting on the gender diversity of our leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ India team and while female representation is lower than in Australia, ·É±ð’r±ð pleased to note an overall increase in female representation in FY24 (17.6%). leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ India remains committed to promoting an inclusive and diverse workplace and drivingÌýincreased gender diversity.

Women in Technology

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ Australia is focused on creating opportunities and minimising barriers for women entering the tech industry. We are committed to maintaining a minimum of 30% female representation across our leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ Australia technology community, a leading global benchmark. We exceeded this target in FY23 with 31.6% representation and increased it to 32.6% in FY24, leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s Entry to Tech graduate hiring program targets a 50:50 gender balance, and in FY24 we exceeded this with 70% women recruited into our 11th program.

For us to achieve our purpose to change the way the world experiences property, we need the right people in the right roles, working in an environment that allows everyone to thrive and create value for our teams, customers, consumers and business.Ìý

Expanding leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s talent pipeline

We reimagined leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s talent attraction strategy in FY24 by adopting an always-on approach to attracting and nurturing future talent with the introduction of our new platform Talent Neighbourhood. This tool enables leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ to attract and engage diverse talent by streamlining the job application process to be more inclusive, benefiting women, gender-diverse people, neurodiverse individuals and underrepresented communities.

Talent Marketplace

We launched leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s internal Talent Marketplace in FY23 to create a seamless career development experience for our people. In FY24, we introduced new features that enabled our people to create career profiles, showcase their skills and competencies, seek endorsements from peers, map out a career pathway, and access personalised learning recommendations to support their ongoing development. Tools such as Talent Marketplace support our people to build their careers from within leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾. In FY24, our internal recruitment rate was 45%.

Graduate programÌý

We welcomed 10 new graduates in FY24 and we were proud to see our program ranked among the top 10 of Australia’s Top Graduate Employers (small program) by the Australian Association of Graduate Employers for the second year.

Hybrid working

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ has a well-established hybrid working model outlined in . We continuously assess and enhance this approach based on employee feedback and business performance, in line with our culture.Ìý

Learning and development

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ University is our learning platform, offering eight specialised schools focusing on various disciplines including Self, Business, Leadership, Technology, Product, Design, Sales, and Finance. It’s a place where everyone can learn, teach, and grow.

Accelerating leadership

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ is focussed on supporting and accelerating leadership talent. leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ Australia now offers four levels of talent acceleration programs dedicated to leadership development through personal reflection and growth.Ìý

Our culture is a key part of what makes us a special place to work and we are deliberate in nurturing and accelerating it. We strive to support our people to be happy, healthy, and to fulfil their potential.Ìý

To develop and maintain a high performance culture, leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ has identified behaviours which are the hallmarks of our desired culture. We monitor and track these behaviours through regular culture check-in surveys and align this data with other cultural indicators.Ìý

Annual Employee Engagement Survey

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s Australia’s annual Employee Engagement survey gathers valuable feedback from our team on key aspects of their employee experience. The results offer insights into their sentiment about working at leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾, highlighting both our strengths and areas for improvement.

In FY24, our Engagement score for Australia was 88%.Ìý

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ India measures employee sentiment through participation in the Great Place to Work assessment and ranked fifth among the country’s Top 100 companies in 2024.

Our values

Our values are the foundation of our culture and set our expected behaviours clearly from the moment people join our organisation. Our values guide what we do and how we do it. °Õ³ó±ð²â’r±ð the common language we speak, and they highlight ·É³ó²¹³Ù’s most important to us. Our values are Reimagine it, Own it, Inspire it, Do it with heart, Keep it real, and Do it as one team. To read more about leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s values, click here.

WellbeingÌý

In FY24, we rebranded our wellbeing program to ‘Thriveâ€�, with a new strategy that aims to support our people to thrive in both their personal and professional lives. Wellbeing initiatives delivered in FY24 included building a resources hub to support our people physically, mentally, socially and financially, including accountability for wellbeing in leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s minimum standards, training 23 new Mental Health First Aiders (MHFA), and much more.

Reward and recognition Ìý

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s reward and recognition programs aim to embed a culture that drives high performance, reinforces our values and enhances engagement. These programs include length of service milestones, Real Deal Monthly Awards, Annual CEO Awards, Annual Because We Care Award, and Annual Sales Incentive Awards.

At leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ Group our purpose is to change the way the world experiences property, and this includes members of the community who are at risk of or currently experiencing homelessness. We are proud of the impact of our multi-year charity partnerships with , and , providing financial and in-kind support to make a positive impact in the right places.

Throughout FY24, leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ Group continued to offer ways for our people to connect with the work of our community partners, as well as providing opportunities to support the local community through our Because We Care program.

Our customers are our partners and we believe in the value they provide consumers. Our role is to help our customers succeed by creating products and experiences that deliver results. leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s Property Panel, comprising over 800 real estate professionals, provides valuable feedback on our products, services and market conditions. Property Panel members help shape our product roadmap by providing input into our product planning process.

The next era of the digital property experience, powered by AI, will support even greater consumer engagement and will deliver increased value to agents. Next Generation listings was first launched to realestate.com.au app users in September 2024. It includes more prominent agent branding, larger dynamic hero image, a Tour the Property feature, an AI-enhanced image viewer.

In FY24 we improved pricing transparency for consumers by surfacing pricing information on real estate listings in Victoria. Research has identified price transparency as a significant pain point when consumers search for property.ÌýSince launching this initiative, we’ve observed a decrease in consumer complaints regarding the lack of pricing information in Victoria. In FY25 we are expanding this initiative to support price transparency in other states.

Customer programs

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s Advantage program, included in every realestate.com.au and realcommercial.com.au subscription, supports the property industry by helping professionals learn, develop and grow through education and thought leadership programs, webinars, market updates, audience insights, awards and wellbeing initiatives.

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s Prosper program, an online wellbeing platform, offers both live and on-demand content to support the health, wellbeing and long-term success of the property industry.

As technology and market conditions evolve, leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ has introduced new value across our products to support real estate businesses across Australia.

Some of these initiatives include:

• Pro premium subscription helping agents secure more listings and distinguish their agencies through exclusive premium branding.
• Audience Maximiser providing agents with more views to their listing.
• Property Owner Dashboard enables property owners to manage and track their property’s performance while generating leads for our customers.
• Listings optimisation enhances property listings by providing AI powered recommendations to customers, aiming to improve engagement and visibility for potential buyers.
• Inspection registration feature on realestate.com.au allows consumers to easily register for property inspections directly through the platform.

In FY25 we are focused on several key areas to enhance our product and service offerings. Our priorities include enabling a greater level of personalisation within our core experience of property listings, fostering enhanced connectedness between consumers and real estate professionals, and leveraging the benefits of AI in a sustainable and ethical manner.

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ India

In FY24, leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ India continued to innovate and enhance our product offerings to improve customer and consumer experiences. Through strategic initiatives and technology, leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ India launched new products designed to meet the evolving needs of our audience, fostering engagement, trust, and satisfaction.

Housing affordability remains an increasingly critical issue in Australia. Throughout FY24, leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ Group continued to contribute to the conversation, using our data-led perspective of the property market to offer insight and possible solutions.

FY24 was Australia’s most difficult year on record for housing affordability, highlighted in our dedicated series of PropTrack Affordability Reports released throughout the year.

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ will continue to closely observe the housing affordability crisis and release updated housing affordability reports to maintain public and industry engagement with relevant issues and policy solutions.

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ Group is committed to acting ethically and with integrity in all our business operations. Good governance is essential to protecting and enhancing the long-term performance and sustainability of leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ and it supports the interests of our shareholders, employees, customers, consumers, and the broader community.

Our Ìýsets out professional standards for all leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ Group employees.Ìý

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ Australia’s is publicly available and provides a way to confidentially report concerns.

Modern slavery and supplier due diligence

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ recognises the importance of combating modern slavery. All leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ employees in Australia and India are required to complete modern slavery training each year. Additionally, leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s central procurement team must complete ethical procurement and supply training. Policies and processes in place to manage modern slavery risks across leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ Australia and India are outlined in the All new suppliers go through comprehensive screening, including assessment of modern slavery, cyber security, workplace health & safety (WHS), financial viability, privacy impact, and global sanctions.Ìý

Sustainable and social procurement

We apply sustainable procurement practices to ensure our purchasing decisions do not adversely impact the environment or community and we work closely with suppliers to reduce their environmental impact.Ìý

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ aims to create value beyond procuring goods and services by supporting diverse businesses and driving social and economic empowerment. This involves collaborating with social enterprises and Indigenous businesses as part of our procurement processes. We continue to partner with Supply Nation, Australia’s largest national directory of Indigenous businesses.

Privacy at leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ is committed to maintaining the security and privacy of its customers and consumers through increased transparency, choice and control.

In FY24, leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ invested in dedicated Privacy Squads to enhance our consumer privacy experience and align with the evolving expectations of our users. As part of our commitment to transparency, we launched a public-facing , serving as a central hub that includes a simplified Privacy Policy and clear, user-friendly explanations of our data practices.

In anticipation of upcoming regulatory changes, we have strengthened our capabilities and begun developing our privacy-by-design target state architecture. This proactive approach is designed to ensure that our systems and processes will be compliant with future regulations and reinforces our commitment to safeguarding user data.

Read our.Ìý

Building cyber resilience

Cyber security is always front of mind and leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ Group remains vigilant against the risks from cyber threats. Data is at the core of leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s strategy, and we have a strong focus on objective and fair data use.Ìý

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ continues to increase its investment to support our cyber security strategy, focusing on delivery and execution capability. Our Application Security team and our network of security champions are expanding, enhancing the health of our critical systems through close collaboration with product teams. In FY24, we uplifted our cyber security maturity in several areas, including automating our Security Operations capabilities, Improving our endpoint software management controls, and deploying next-generation AI capabilities in our cyber defence platforms.Ìý

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ promotes cyber security awareness among our customers, to help safeguard their personal data and their business against cyber threats. Ìý

Read our

Technology is central to leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ achieving its strategic priorities, and we continuously monitor trends to innovate and advance.Ìý This approach enables us to deliver cutting-edge products and experiences.Ìý

Our technology strategy supports the next wave of growth through a focus on:Ìý

• Consumers and customers of the futureÌý
• Evolution of technology platformsÌý
• Becoming a data-driven organisationÌý
• Strengthening leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s digital trust and safetyÌý
• Building a diverse and future ready communityÌý

Artificial Intelligence and Machine Learning

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ currently uses AI and Machine Learning to make predictions, classify images, deriveÌýmarket insights, power personalisation for consumers, improve internal productivity, and to create our Automated Valuation Model (AVM). In FY24, leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ continued used AI to enhance our property experience and add value for our customers, consumers and employees. We continue to explore opportunities with generative AI, and in FY24 launched a Generative AI home styling tool on realestate.com.au.Ìý

property.com.au

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾x is our dedicated team focused on innovation and accelerating the creation of next generation marketplaces. leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾x led the relaunch of property.com.au, which is focused on transforming the property research experience. The site’s aim is to provide the fullÌýpicture on every property in Australia, whether it is for sale or not.in FY24 15 new site experiences were delivered to improve seller confidence and generate customer value.

At leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾, effective risk management is about taking appropriate risks at the right time, for the right return, while doing the right thing. This is achieved through adherence to our established risk management standards and guidelines. leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ is committed to maintaining a consistent and integrated approach to risk throughout our processes and culture, driven by the regularly reviewed and updated leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ Risk Management Framework (RMF), which is aligned with best practices and industry and community standards.

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s Risk Management Policy requires emerging risks relevant to our business to be monitored and continuously reassessed via the Executive Risk Committee (ERC).

Material risk categories

leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s RMF identifies key categories of material risk to which the Group has the most significant exposure, including Strategic Risk, Operational Risk, Compliance Risk, Regulatory Risk, Credit Risk and Balance Sheet and Liquidity Risk. Effective risk governance at leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ is underpinned by our RMF.

Further details on leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½Íøվ’s material and key business risks, and the risk management responsibilities of the leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ Board, Committees (Audit, Risk & Compliance Committee & ERC), and Management, can be found on our website:Ìý

• Risk Management Policy
• 2024 Corporate Governance Statement

Business resilience

Business continuity and resilience are critical for leyu¡¤ÀÖÓã(Öйú)ÌåÓý¹Ù·½ÍøÕ¾ and we conduct business continuity management activities such as activity analyses, planning and exercises to safeguard critical activities.